Sell Side Ops 2025
21 - 22 October 2025
CNIT Paris, France
Kim Newell Chebator
Global Head of Client Management, Markets HSBCDay 2 | 22nd October
9:25 AM Innovation Interview: Delivering more personalised client outcomes: How can you build on client demands for a more personalised service whilst managing the need to standardise and streamline operational processes for efficiencies?
- How can firms leverage data analytics and AI to deliver more personalized client experiences without adding operational complexity?
- What are the trade-offs between customization and standardization in Sell Side operations, and how can they be effectively managed?
- How can investment banks and custodians better align internal workflows with evolving client expectations for tailored services?
Check out the incredible speaker line-up to see who will be joining Kim.
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